Whoopsies (Rosemary Soap)
Whoopsies (Rosemary Soap)
Pip & Lola’s has been in a major growth spurt. New locations, multiple new employees, and moving headquarters have been great for the future of the company but it has temporarily broken the Soap Goddess’s brain. This was supposed to have been a HUGE glorious batch of Blushing Rosemary but a tired Sami forgot to add the Geranium. WHOOPSIES. It may not have turned out as expected but it’s really dang good.
INCLUDES FREE SHIPPING TO THE CONTINENTAL US on orders over $30!! Use code FREESHIP.
Pip & Lola's will donate one bar for every two items purchased to domestic violence shelters and charities. Thank you for helping us help those having the worst day of their lives.
How to use
How to use
MOST orders will be sent via USPS. Soapreme Goody Boxes ship via UPS.
Most orders ship within 24-48 hours. Soapy Twos-day orders can take up to 5 days to ship. You will receive a confirmation email with tracking once your order has shipped.
U.S. orders are a $5 flat rate shipping fee. Orders of $30 or more, get FREE domestic shipping with FREESHIP coupon code.
International orders will have their shipping charges calculated at checkout.
If there is a problem with your order or if your order will be delayed, we will notify you asap.
Once the order leaves our possession, we have no control over what USPS and UPS do.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. Please note that returns will need to be sent to the following address: 809 Ivy Street, Pittsburgh PA 15232
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such aslotions and body butters). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at email@example.com.